# How do I delete my account?

You have two options depending on what you actually want.

## Option 1: cancel the subscription, keep the account

If you just want to stop being billed but might come back later, cancel your subscription instead of deleting the account. You keep read-only access to your history, and you can resubscribe anytime.

See [How do I cancel my Oh Dear subscription?](/docs/faq/how-do-i-cancel-my-oh-dear-subscription) for the steps.

## Option 2: delete the account completely

If you want your account and team data erased from our systems entirely:

1. Make sure you're signed in as the **owner** of the team (not a member).
2. Cancel any active subscription first (deletion with an active paid plan isn't allowed).
3. Open **Team settings** > **General** and scroll to **Delete team**.
4. Confirm the deletion.

Deletion removes:

- The team and all of its monitors
- Check history and incident logs
- Status pages, maintenance windows, and scheduled tasks
- API tokens scoped to the team

It does **not** remove invoices, which we keep for legal/accounting reasons (Belgian bookkeeping law requires us to retain invoices for several years). Invoices are pseudonymized after the retention period.

## GDPR erasure (right to be forgotten)

If you have additional GDPR concerns, our [privacy policy](/privacy) and [Data Processing Agreement](/docs/faq/do-you-have-a-data-processing-agreement-dpa) explain exactly what we keep and for how long. You can also [email us](/contact) with a formal erasure request. We'll honour it for everything that isn't required by law to retain.