# E-commerce Website Monitoring

Every minute of downtime is lost revenue. Every slow page is an abandoned cart. Oh Dear monitors your store around the clock so you can catch problems before they cost you sales.

Uptime, performance, SSL, checkout endpoints, and the background jobs that keep your store running.

[ Start monitoring ](https://ohdear.app/register)

10 day free trial
No credit card required

## Uptime during sales and promotions

Know instantly when your store goes down

Black Friday traffic spike. Flash sale launch. The worst time for your store to go down. We check every minute from multiple global locations so you know instantly when something breaks.

Get alerted before customers start tweeting about it, and have time to fix it before you lose the sale.

[ Explore uptime monitoring ](https://ohdear.app/features/website-uptime-monitoring)

## Page speed impacts conversions

Slow pages mean abandoned carts

Amazon found that every 100ms of latency costs 1% in sales. We track response times across your store and alert you when performance degrades, so you can fix it before conversion rates drop.

Set performance budgets for critical pages like product listings, cart, and checkout. Get notified when they're exceeded.

[ Explore performance monitoring ](https://ohdear.app/features/performance-monitoring)

## Checkout endpoint monitoring

Verify critical flows actually work

A 200 status code doesn't mean checkout is working. We can validate response content and check that critical endpoints return expected data. When your payment integration silently fails, you'll know.

Monitor APIs, webhooks, and integrations that your store depends on, not just the homepage.

[ Explore endpoint monitoring ](https://ohdear.app/features/website-uptime-monitoring)

## SSL certificates build trust

Expired certs scare away customers

That padlock icon matters. Customers won't enter payment details on a site with certificate warnings. We monitor SSL health and alert you 30, 14, and 7 days before expiration.

We also catch chain issues and misconfigurations that cause intermittent HTTPS failures on some browsers.

[ Explore SSL monitoring ](https://ohdear.app/features/continuous-certificate-monitoring)

## Background job monitoring

Inventory sync, order processing, email queues

E-commerce runs on background jobs. Inventory syncs, order confirmations, shipping updates, abandoned cart emails. When these stop running, problems compound quickly.

We monitor scheduled tasks and alert you when they stop running or take too long. No more silent failures.

[ Explore cron monitoring ](https://ohdear.app/features/scheduled-task-monitoring)

## Broken links lose sales

404 pages on product links hurt badly

A broken product link from Google, an affiliate, or an email campaign is a lost sale. We crawl your store daily and flag dead links before they cost you customers.

Especially valuable after catalog updates, CMS changes, or platform migrations.

[ Explore broken link detection ](https://ohdear.app/features/broken-page-and-mixed-content-detection)

## Alerts to the right team

Route issues by type and severity

Downtime alerts go to your ops team. SSL issues go to your developer. Broken links go to your content manager. Use Slack, PagerDuty, email, or webhooks to match your workflow.

When something breaks at 3am during a sale, the right person gets paged.

[ View all notification channels ](https://ohdear.app/features/notifications)

## Status pages for customers

Communicate during incidents

When your store has issues, customers want to know what's happening. A status page reduces support tickets and shows you're on top of it.

Our status pages run on separate infrastructure, so they stay up even when your store doesn't.

[ Explore status pages ](https://ohdear.app/features/status-pages)

## Frequently asked questions

### How quickly will I be alerted when my store goes down?

Oh Dear checks your store every minute from multiple global locations. The moment we detect downtime, you'll receive an alert via your [preferred channel](https://ohdear.app/features/notifications) (Slack, email, SMS, PagerDuty, etc.). Most customers receive alerts within 60-90 seconds of an outage starting.

### Can I monitor my checkout process, not just the homepage?

Yes. Oh Dear can monitor any URL including checkout endpoints, cart pages, and API endpoints. We can also [validate response content](https://ohdear.app/docs/features/uptime-and-performance-monitoring#validating-a-response) to ensure critical endpoints return expected data - a 200 status code doesn't always mean checkout is working correctly.

### How does slow page speed affect my e-commerce sales?

Amazon found that every 100ms of latency costs 1% in sales. Slow pages lead to abandoned carts and lost conversions. Oh Dear [tracks response times](https://ohdear.app/features/performance-monitoring) and alerts you when performance degrades, so you can fix issues before they impact your bottom line.

### Will I be notified before my SSL certificate expires?

Absolutely. We alert you 30, 14, and 7 days before your [SSL certificate expires](https://ohdear.app/features/continuous-certificate-monitoring). We also detect chain issues and misconfigurations that cause intermittent HTTPS failures - problems that can scare customers away from entering payment details.

### Can Oh Dear monitor my background jobs like inventory sync and order processing?

Yes. E-commerce runs on background jobs - inventory syncs, order confirmations, shipping updates, abandoned cart emails. Oh Dear [monitors scheduled tasks](https://ohdear.app/features/scheduled-task-monitoring) and alerts you when they stop running or take too long. No more silent failures compounding into bigger problems.

[See all other FAQ items →](https://ohdear.app/docs/faq)

## Start monitoring your online store

Start a no-strings-attached 10-day free trial. You're all set in less than a minute.
(No credit card needed.)

Not convinced yet? Need help?
Get in touch via <support@ohdear.app>.
