Incident History

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  1. Nov 06, 2025

    1. US API Latency Issue Resolved

      The US API latency issue has been resolved. The issue was caused by a misconfigured provider sending an unexpected spike of incoming webhooks.

      We added stronger rate limiting on webhook ingestion to avoid similar slowdowns going forward.

    2. US API latency issue

      We are currently experiencing high latencies on our US API. We are investigating the issue and will keep updates posted here.

  2. Oct 26, 2025

    1. Planned Maintenance Notification: Kombo API - Sunday, 26 October

      Our engineering team will be conducting a planned maintenance to upgrade core database infrastructure.

      During this window, you may experience intermittent delays or brief interruptions of up to 5 minutes when accessing our API.

      Service will be fully restored by 11:00 AM CEST.

      Thank you for your understanding as we work to improve our platform's performance and reliability.