Snoozing alerts and advanced Slack notifications

We've introduced two very cool new features to Oh Dear: the ability to temporarily silence alerts and advanced Slack notifications.

Snoozing alerts

You can now temporarily silence alerts being sent by Oh Dear. These snoozes can be activated per check we perform.

Say you receive a notification your site is down, but you know the fix will take a while to finish? You can snooze for 5 minutes, an hour, 4 hours or a day.

Snooze notification via the dashboard

This way, you won't be distracted and your teammates won't be disturbed by something you're actively working on!

Want to learn more? Have a look at our documentation on how snoozing works.

Advanced Slack notifications

We've rolled out a new way of linking your Slack Workspace to Oh Dear. Our first implementation used Slack Webhooks, but this new method makes advanced use of the Slack API. This allows two-way communication between your Slack Workspace & Oh Dear.

Here's an example of a test notification being sent:

(This might, in fact, be one of the only implementations of Laravel's php artisan inspire in the wild!)

Snoozing & rechecking alerts via Slack

Now that we have communications established, we can use these Slack notifications to Snooze incoming notifications and request them be re-checked whenever we want.

Let's break down what is happening here:

  1. You can immediately request a new check to confirm the issue (or have it re-check the moment you fixed the problem)
  2. You can immediately snooze the notification right from Slack, no need to go to the Oh Dear dashboard

We can live-update the Slack notification and append any new data to it. You'll see who snoozed it and who requested the recheck.

If a recovery comes in, it'll be appended to the original messages too.

Clear overview of your channels

As an added benefit: you can now choose which channel to send the alerts to directly from Oh Dear, this will make it more clear which notifications get sent to which channel.

Choose Slack channel in Oh Dear

Previously, you might have a list of a couple of webhooks, but it isn't obvious which hook is associated with which channel.

Now, you'll see this directly from your Oh Dear notification settings.

Activate these new Slack implementations in your account

To activate these new Slack notifications, head over to your Slack notification settings and link your Slack Workspace to Oh Dear.

For some more reading, have a look at our documentation on the Slack API integration.

We hope you'll enjoy these new powerful notifications!

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