Can I adjust downtime periods?
Yes. Open your monitor's uptime report, navigate to the downtime details section, and click the incident you want to edit. From there you can:
- Add a note, handy for explaining the cause after the fact ("deploy rollback", "DNS provider outage", etc.)
- Remove the incident from history, which updates your uptime percentage and status page
Prevent downtime from being logged in the first place
For planned work (deploys, migrations, scheduled maintenance), set a maintenance window instead. During a maintenance window, failed checks aren't counted as downtime and don't trigger notifications.
You can create maintenance windows:
- From the monitor's settings in the app
- Through the API, which is perfect for wiring maintenance into your deploy scripts
- On a recurring schedule, if your deploys happen at the same time every week
More on this in our maintenance windows docs.
Getting alerts right when a window ends is a separate (predictable) issue: see Why do I get alerts right after a maintenance window ends?.
