How do I set up a custom domain for my status page?

Every Oh Dear status page is accessible on a URL like ohdear.app/status-page/{slug} by default. To point it at your own domain (for example status.yourcompany.com) you need to do two things: configure the domain in your Oh Dear status page settings, and add a DNS record.

Configure the custom domain in Oh Dear #

1. Open your status page's Settings tab.
2. Under Custom domain, enter the subdomain you want to use (status.yourcompany.com).
3. Save.

Add the CNAME record in your DNS #

Add a CNAME record pointing your custom subdomain at status.ssl.ohdear.app.:

status.yourcompany.com.   CNAME   status.ssl.ohdear.app.

Give DNS up to a few minutes (or an hour, depending on your provider) to propagate. Once it has, Oh Dear automatically provisions a Let's Encrypt TLS certificate for your custom domain. You don't need to supply one.

Troubleshooting status page custom domain issues #

• "Not accessible via custom domain": the CNAME record isn't in place yet, or your DNS provider is still propagating. Try dig status.yourcompany.com or an online DNS lookup to confirm it resolves to status.ssl.ohdear.app.
• Certificate never issues: Let's Encrypt can't provision a cert until your CNAME is actually pointing at us. Wait for DNS, then reload the status page settings. If it still doesn't work after a few hours, contact support.
• Apex domain (no subdomain): many DNS providers don't allow CNAMEs on apex domains (yourcompany.com with no subdomain). Use a subdomain like status.yourcompany.com, which is the standard pattern anyway. If your provider supports ALIAS or ANAME records, those work too.

Full documentation: Add a custom domain to your Oh Dear status page.

Status pages through Cloudflare #

We also support Cloudflare in front of our status pages, for a detailed guide on that, we'll refer to our How do I put Cloudflare in front of my status page? page.