How do I set up a custom domain for my status page?

Every Oh Dear status page is accessible on a URL like your-page.status.ohdear.app by default. To point it at your own domain (for example status.yourcompany.com) you need to do two things: configure the domain in your Oh Dear status page settings, and add a DNS record.

Configure the custom domain in Oh Dear

  1. Open your status page's Settings tab.
  2. Under Custom domain, enter the subdomain you want to use (status.yourcompany.com).
  3. Save.

Add the CNAME record in your DNS

Add a CNAME record pointing your custom subdomain at status.ohdear.app:

status.yourcompany.com.   CNAME   status.ohdear.app.

Give DNS up to a few minutes (or an hour, depending on your provider) to propagate. Once it has, Oh Dear automatically provisions a Let's Encrypt TLS certificate for your custom domain. You don't need to supply one.

Troubleshooting status page custom domain issues

  • "Not accessible via custom domain": the CNAME record isn't in place yet, or your DNS provider is still propagating. Try dig status.yourcompany.com or an online DNS lookup to confirm it resolves to status.ohdear.app.
  • Certificate never issues: Let's Encrypt can't provision a cert until your CNAME is actually pointing at us. Wait for DNS, then reload the status page settings. If it still doesn't work after a few hours, contact support.
  • Apex domain (no subdomain): many DNS providers don't allow CNAMEs on apex domains (yourcompany.com with no subdomain). Use a subdomain like status.yourcompany.com, which is the standard pattern anyway. If your provider supports ALIAS or ANAME records, those work too.

Full documentation: Add a custom domain to your Oh Dear status page.

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